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Problems that should not wait
A burst pipe, a leak that keeps releasing water, wastewater coming up through a fixture and a water heater that is leaking or has suddenly stopped working all need urgent attention. So does a blockage that leaves the property without a usable toilet or drain.
While you are on the phone, shut the main valve if it is within safe reach, leave the affected fixtures alone and avoid any wet area near outlets or appliances. If the room is unsafe, get out and call from elsewhere.
