Describe performance
Symptoms worth reporting
No hot water, inconsistent temperature and a supply that runs out earlier than usual are common reasons to call. Other changes include unusual tank sounds, discolored hot water, an unfamiliar smell, reduced pressure or visible leaking around the equipment.
Explain how the heater behaved before the problem and whether the change was sudden or gradual. If only one outlet seems affected, say so. Observations about timing and use help frame the inspection without assuming that every hot-water complaint requires the same repair.
