Start with the service history
Build the visit around your equipment
The useful starting point is the make and model of the heater, its service history and any symptoms you have noticed. A tank and a tankless unit do not have identical components, and the work should suit the equipment actually installed.
Share previous repair records if you have them. If the history is unknown, say so; you do not need to guess when it was last flushed. Our team can assess the current condition and discuss the appropriate next steps. The manufacturer instructions help guide model-specific care.
