During a plumbing emergency
What to do while water is escaping
A burst pipe, an overflowing toilet or a major leak needs immediate attention. If you can do so safely, turn off the main water supply or the shutoff valve for the affected fixture to limit further flooding. Then contact Trident and describe where the water is appearing.
Mention whether the problem is continuing, which rooms are affected and whether clean water or wastewater is involved. The plumber assesses the situation, locates the cause and explains the repair needed. Closing a valve only stops the water; the damaged plumbing still needs to be checked before normal use resumes.
