What cannot be used?
Describe the immediate effect on the property
At home, identify the bathroom, kitchen or other room affected by the leak or backup. At a business, mention restrooms, work areas or tenant spaces that have become unavailable. Include whether water is still escaping and if the affected area is changing.
Stop using an overflowing or abnormally leaking fixture and keep people away from the affected area. Tell the team what happened before use stopped, including whether another fixture or appliance was running. These observations help explain the incident without asking you to reproduce it.
